Production & Shipping FAQ's

Folder for adding Production & Shipping FAQs articles

Production & Shipping Information
For up to date information on our production and shipping timescales and any other information, please see our Production & Shipping Information page. ...
Fri, 22 May, 2020 at 2:21 PM
Tracking a Parcel
To avoid any possible delays in the mailing system, we currently recommend choosing a Tracked Delivery method (i.e., Tracked 24/48, Special Delivery, Intern...
Fri, 16 Jun, 2023 at 2:38 PM
We Ship to...
We ship orders worldwide. However, due to manufacturers licensing agreements, some brands have shipping restrictions and cannot be shipped to some locat...
Thu, 21 May, 2020 at 11:38 AM
Will my glasses/order fit through the letter box?
Depending on what frame is ordered, most are sent in small packages which fit through the letter box. Designer frames, however, will be too big to fit as th...
Fri, 16 Jun, 2023 at 2:40 PM
How long will my order take?
Most part of the orders are completed within 7-10 working days. For details please see this page - Production and Delivery Timescales We offer an Expres...
Thu, 3 Aug, 2023 at 10:12 AM
How long for delivery?
The delivery timescales may vary depending on your location and the shipping method you have chosen. For estimated delivery times please see this page - Gla...
Mon, 22 Jun, 2020 at 8:29 AM
Specialised glazing of prescription lenses
Sometimes certain items require specialised glazing. In cases like this, we usually anticipate completion in approximately 15-20 working days as there are a...
Thu, 29 Jun, 2023 at 2:20 PM