You can check the details of your order and track progress in your account herePlease note you will need to ensure you have created an account in order to track progress. If you have completed an order as a Guest User, you will not have access to this information.

If there are any issues with your order or if we require further information, we will contact you directly by the email you used for your account/order.

To avoid any possible delays in the mailing system, we currently recommend choosing a Tracked Delivery method (i.e., Royal Mail Tracked 24 or Tracked 48, Royal Mail Special Delivery, and Royal Mail International Tracked & Signed).

International Delivery Delays - Royal Mail have advised us that there is a delay of approximately 4 weeks with delivery to Brazil, Canada, Japan, South Africa & South Korea.