If you have placed an order but have noticed an error or you wish to change something, please call us at +44 (0) 1843 264715, chat with us via Live Chat or email us immediately.

Please note that orders are processed soon after your payment is received.  Frames and lenses to your prescription and requirements are ordered automatically shortly after the order is processed.  As a result, amending orders after this process has started may not be possible in each case or may incur additional charges and can delay your order.

Due to this, we would strongly advise that order details and prescription details are double-checked before placing the order to avoid any disappointment.